Domestic Shipping
- Standard Shipping is FREE on all Australian orders over $75.00 AUD
- Flat rate shipping of $8.00 on all orders under $75.00 AUD
- Express Shipping is available for $15.00 AUD
- Free Express Shipping on Australian orders over $150.00 AUD
Please note that orders valued over $300 AUD will require a signature.
We use Australia Post, which usually take 1 – 3 days for domestic metropolitan delivery. Delivery times for country areas may vary. Please see Australia Post’s calculator
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
You will be sent a tracking number for your order once shipped so that you can trace your parcel.
Processing Times
Orders placed before 2pm on Monday-Friday are generally shipped the same day, excluding particularly busy periods.
Express Post orders are always given priority.
Please also note that business days do not include weekends or public holidays.
Shipping Destinations
House of Ombré ships to Australia, New Zealand, Papua New Guinea, Singapore, Fiji, United Kingdom, United States and Canada.
NEW ZEALAND SHIPPING
Free Shipping for New Zealand orders over $150.00 AUD.
$25.00 Flat Rate on all New Zealand orders $150.00 AUD and under.
PAPUA NEW GUINEA
Free Shipping for Papua New Guinea orders over $150.00 AUD.
$25.00 Flat Rate on all Papua New Guinea orders $150.00 AUD and under.
INTERNATIONAL SHIPPING (excluding New Zealand and Papua New Guinea)
Unfortunately, House of Ombré is not shipping internationally at the moment. For any inquiries please email us at customerservicehouseofombre@gmail.com.
House of Ombré is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
International Taxes and Customs Charges
International customers may be required to pay sales tax, duty and/or customs charges.
All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge.Taxes and customs charges differ depending on the country and state of the shipping address.
We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.
House of Ombré is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.